Psychologist Cork – Sylwia A. McCarthy
Last updated: [June 22, 2026]
This Privacy Policy explains how Psychologist Cork – Sylwia A. McCarthy collects, uses, stores and protects personal data when you use this website, contact the practice, book an appointment, or communicate with us.
We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection law, including the General Data Protection Regulation (GDPR) and Irish data protection legislation.
1. Who we are
The Data Controller for the personal data collected through this website is:
Psychologist Cork – Sylwia A. McCarthy
Office address: The Amden Suites, Floor 2 The Atrium, Blackpool Business Park, Cork T23T2VY
Phone: +353876752267
Email: contact@psychologistcork.ie
Website: psychologistcork.ie
For any questions about this Privacy Policy or how your personal data is processed, please contact us using the details above.
2. What personal data we collect
We may collect and process the following types of personal data:
Contact information
This may include:
- your name,
- email address,
- phone number,
- any information you include in a contact form, email or message.
Booking information
When you book or enquire about an appointment, we may process information such as:
- your name,
- contact details,
- selected service,
- appointment date and time,
- information needed to manage your booking.
Bookings may be processed through a third-party booking provider, such as Setmore.
Information you voluntarily provide
When contacting a psychology practice, you may choose to provide information about your personal circumstances, wellbeing, mental health, psychological concerns, family situation, relationship difficulties, work-related issues, trauma, ADHD, anxiety, depression or other sensitive matters.
Please only provide information that is necessary for your enquiry or booking. If more detailed information is needed, this can be discussed during an appointment or through an appropriate secure communication method.
Technical and website usage information
When you use the website, we may collect technical information such as:
- IP address,
- browser type,
- device type,
- pages visited,
- time spent on the website,
- referral source,
- cookie preferences,
- interaction with website forms or booking links.
This information may be collected through cookies and similar technologies, including Google Analytics, Google Ads, reCAPTCHA and Setmore-related technologies.
Payment information
At present, the website may display payment information such as bank or Revolut details. If online payments are introduced in the future, payment data may be processed by a third-party payment provider. We do not intend to store full card details directly on this website.
3. How we collect your personal data
We collect personal data when you:
- complete a contact form,
- send us an email,
- call or message the practice,
- book an appointment through Setmore or another booking system,
- use or browse the website,
- interact with the website’s cookie banner,
- click on adverts or visit the website through Google Ads,
- allow analytics or advertising cookies.
Some information is provided directly by you. Other information is collected automatically through cookies and similar technologies, depending on your cookie choices.
4. Why we use your personal data
We use personal data for the following purposes:
- to respond to your enquiries,
- to arrange and manage appointments,
- to provide information about services,
- to communicate with you about bookings or appointments,
- to manage client administration,
- to maintain website security,
- to prevent spam or misuse of website forms,
- to understand how the website is used,
- to improve website performance and user experience,
- to measure the effectiveness of online advertising,
- to comply with legal, professional, tax or regulatory obligations.
We do not sell your personal data.
5. Legal basis for processing your personal data
We only process personal data where we have a lawful basis to do so.
Depending on the situation, we may rely on one or more of the following lawful bases:
Consent
We may rely on your consent where you:
- submit information through a form,
- agree to non-essential cookies,
- accept analytics or advertising cookies.
You can withdraw consent where processing is based on consent.
Contract or pre-contractual steps
We may process your data where it is necessary to respond to your request, arrange an appointment, manage a booking or provide services.
Legal obligation
We may process and retain certain information where required by law, including tax, accounting, professional, safeguarding or legal obligations.
Legitimate interests
We may process some information for legitimate business purposes, such as:
- responding to enquiries,
- managing the website,
- improving the website,
- protecting the website from spam or misuse,
- maintaining records of communications,
- understanding how people use the website.
Where we rely on legitimate interests, we consider your rights and freedoms before processing your data.
6. Special category data
Because this website relates to psychological services, you may voluntarily provide information that could be considered special category data under GDPR, including information relating to health, mental health, wellbeing or personal circumstances.
We ask that you do not send unnecessary sensitive information through the website contact form. Please keep website enquiries brief and only include information needed for us to respond.
Where special category data is processed, it will only be processed where there is an appropriate legal basis and condition under data protection law, such as where it is necessary for the provision of health or psychological services, where required by law, or where you have explicitly provided information for the purpose of making an enquiry or receiving support.
7. Cookies and tracking technologies
This website uses cookies and similar technologies.
Cookies are small text files placed on your device when you visit a website. They help the website function, improve user experience, measure website performance and support advertising activity.
The website uses a cookie banner which allows users to accept or reject non-essential cookies.
Types of cookies and technologies we may use
Strictly necessary cookies
These cookies are needed for the website to function properly. They may support basic functions such as page navigation, security, spam protection, cookie consent settings and form operation.
These cookies cannot usually be switched off through the website because they are necessary for the website to work.
Analytics cookies
The website uses Google Analytics to understand how visitors use the website.
Google Analytics may collect information such as:
- pages visited,
- time spent on the website,
- device and browser information,
- approximate location,
- referral source,
- interactions with website content.
Analytics cookies help us understand website performance and improve the website.
These cookies should only be used where you have given consent through the cookie banner.
Advertising cookies
The website may use Google Ads cookies or similar tracking technologies to measure the performance of advertising campaigns and understand how visitors interact with the website after clicking an advert.
Advertising cookies may help measure conversions, improve ad relevance and assess whether advertising campaigns are effective.
These cookies should only be used where you have given consent through the cookie banner.
reCAPTCHA
The website may use Google reCAPTCHA to help protect forms from spam, abuse and automated submissions.
reCAPTCHA may collect technical data such as IP address, device information, browser behaviour and interaction data to determine whether a form submission is made by a human user or an automated system.
Use of reCAPTCHA may be subject to Google’s own Privacy Policy and Terms of Service.
Setmore booking
The website may use Setmore or link to Setmore for appointment booking.
When you use the booking system, Setmore may process personal data such as your name, contact details, selected appointment, booking time and other information required to manage your booking.
Setmore may set cookies or use similar technologies when you interact with its booking system. Setmore’s own Privacy Policy may also apply.
8. Managing cookies
You can manage your cookie preferences through the website’s cookie banner, where available.
You can also control cookies through your browser settings. Most browsers allow you to:
- block cookies,
- delete cookies,
- receive a warning before cookies are stored,
- disable third-party cookies.
Please note that if you block all cookies, some website features may not work correctly.
For more information about cookies, you can visit: allaboutcookies.org
9. Who we share your data with
We may share personal data with trusted third-party service providers where necessary to operate the website and provide services.
These may include:
- website hosting provider,
- email provider,
- website administrator or IT support,
- contact form provider,
- Setmore or another booking system,
- Google Analytics,
- Google Ads,
- Google reCAPTCHA,
- professional advisers, such as accountants, legal advisers or insurance providers,
- payment providers, if online payments are introduced in the future,
- authorities or regulators where required by law.
We only share personal data where necessary and appropriate.
10. International transfers
Some third-party service providers may process or access personal data outside the European Economic Area.
Where personal data is transferred outside the EEA, we will take reasonable steps to ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or other lawful transfer mechanisms under GDPR.
Third-party providers may also have their own privacy policies and data transfer safeguards.
11. How we store and protect your data
We take appropriate measures to protect personal data from unauthorised access, loss, misuse, alteration or disclosure.
Personal data may be stored in:
- secure email systems,
- website databases,
- booking systems,
- secure electronic records,
- secure business devices,
- hosting provider systems,
- professional records where applicable.
Access to personal data is limited to those who need it for the purposes described in this Privacy Policy.
12. How long we keep your data
We keep personal data only for as long as necessary for the purpose for which it was collected, or for as long as required by legal, professional, accounting or regulatory obligations.
Retention periods may vary depending on the type of data and the reason for processing it.
When personal data is no longer required, it will be securely deleted or anonymised where appropriate.
13. Marketing communications
We do not currently use your personal data for email marketing or newsletter communications.
If this changes in the future, we will update this Privacy Policy and, where required, ask for your consent before sending marketing communications.
We do not sell your data to third parties for marketing purposes.
14. Your data protection rights
Under data protection law, you have rights in relation to your personal data.
These may include:
The right to access
You have the right to request a copy of the personal data we hold about you.
The right to rectification
You have the right to ask us to correct inaccurate or incomplete personal data.
The right to erasure
You have the right to ask us to delete your personal data in certain circumstances.
The right to restrict processing
You have the right to ask us to restrict the processing of your personal data in certain circumstances.
The right to object
You have the right to object to processing in certain circumstances, including direct marketing.
The right to data portability
You may have the right to receive your personal data in a structured, commonly used and machine-readable format in certain circumstances.
The right to withdraw consent
Where we rely on consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us:
Phone: +353876752267
Email: contact@psychologistcork.ie
Address: The Amden Suites, Floor 2 The Atrium, Blackpool Business Park, Cork T23T2VY
We will usually respond within one month, unless the request is complex or we are legally entitled to extend the response period.
15. Links to other websites
This website may contain links to other websites, including booking platforms, payment providers or external resources.
This Privacy Policy applies only to this website. If you click a link to another website, you should read that website’s own Privacy Policy.
16. Children and young people
This website is intended for use by adults making enquiries about psychological services.
If a parent or guardian contacts us in relation to parental support or a family-related matter, they should only provide information that is necessary for the enquiry.
Children and young people should not submit personal data through the website without the involvement and consent of a parent or guardian where appropriate.
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in the website, services, legal requirements or third-party tools used.
Any updates will be published on this page with a revised “Last updated” date.
18. How to contact us
If you have any questions about this Privacy Policy, the data we hold about you, or how we process your personal data, please contact:
Psychologist Cork – Sylwia A. McCarthy
Phone: +353876752267
Email: contact@psychologistcork.ie
Address: The Amden Suites, Floor 2 The Atrium, Blackpool Business Park, Cork T23T2VY
19. How to make a complaint
If you are unhappy with how your personal data has been handled, you can contact us first so that we can try to resolve your concern.
You also have the right to contact the Irish Data Protection Commission.
Data Protection Commission
Website: dataprotection.ie
Email: info@dataprotection.ie
Postal address: Data Protection Commission, 6 Pembroke Row, Dublin 2, D02 X963, Ireland